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Below you can find the official BiZZdesign support hours.

Europe

09:00 to 17:00 Central European Time (CET), and Central European Summer Time (CEST) in summer.

Monday to Friday, excluding public holidays.

Public holidays in the Netherlands: https://www.government.nl/topics/school-holidays/question-and-answer/on-which-public-holidays-are-schools-closed-in-the-netherlands

North America

09:00 to 17:00 Pacific Standard Time (PST)

Monday to Friday, excluding public holidays.

Federal holidays in the United States: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/