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To get an overview of all ServiceNow tables that are currently available on your ServiceNow instance, you can view them.

To be able to view ServiceNow tables you need to have read access to at least the ServiceNow tables sys_db_object, sys_dictionary, and sys_glide, and in addition to that to the tables you want to view, including referenced tables.


  1. In the connection view, select the connection, and then click .

    Alternatively, you can click  on the mapping table in the mapping diagram.

  2. If you have not previously activated the option to remember your credentials since opening the model package, a window appears first, asking for your credentials for ServiceNow. Enter your credentials and click OK.

    If you want Enterprise Studio to remember your credentials the next time, select the Remember my credentials check box.

Next, a connection is made with ServiceNow, and the tables are retrieved. The result is shown in the ServiceNow tables window:

Overview of available ServiceNow tables