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Enterprise Studio
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You probably have not selected the model package or a component of the package in the model browser, so the focus is not on the model package. SolutionYou first need to click (a random component of) the model package, so the focus is on the model package. After that the tabs are also active. |
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You probably have not installed the Team Server yet. Solution
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When starting up Enterprise Studio, a check is performed to determine if the team data location is accessible and writable. The team data location is the location where various data used in the Team Platform functionality are stored. If the team data location cannot be accessed, a message is shown indicating this. Example: SolutionChoose one of the following options to proceed:
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Inviting users in Enterprise Studio is bound to the number of seats registered in your software license. If the number of seats of your software license is exceeded when inviting users, an error message appears on your screen. SolutionReduce the number of active users by removing the Designer or Lead Designer role from users. Make sure that these users have committed their work on model packages and projects they have been working on before you remove their role; by removing the role these users' invitations to model packages and projects will automatically be revoked, and any uncommitted work will be lost. If you are not able to reduce the number of users, it is also possible to expand your software license with additional seats. You can contact BiZZdesign Sales for this. For more information about your license seats, you can view the license settings in the Team Server (only available on a locally installed Team Server). You need the System Administrator role to view this page. |
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If a model has been taken offline by a contributing user and it cannot be put back for regular editing, the model stays blocked. SolutionRelease the model again, using one of the following options:
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You see a message saying that your invitation to a model package or project you have been contributing to has been revoked: or that the model package or project has been removed: or that you are not registered anymore, meaning that you have been removed from the Team Server: SolutionChoose one of the following options to proceed.
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An example of a collaboration conflict message is shown below. The message may appear if another user has made changes to a model package or project on that affect the element you are trying to edit in your model package or project, and these changes have not yet been committed by this user. SolutionDepending on the situation, you can do the following to solve the conflict:
In any of the above situations, if the other user's changes should not be made available to other users, the user's claims on the (master) model package or project (generated by the changes made) can be removed to release the blockage on the element. That can be done on the user's page in the Team Server. Removing another user's claims can only be done if you have the Administrator or System Administrator role in the Team Server. After the claims have been removed, and synchronizing your Activity Console, you can make your changes. |
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An example of a collaboration conflict message is shown below. The message may appear if you are working in a master model package and the package has not been updated with the latest committed changes in a project of the package. These changes in the project may have been made by you or by another user. SolutionThe changes that have been made to the project need to be manually applied to its master model package. They are not automatically included in the master model package. Apply the changes made in the project to the master model package (this is done in the project). Do it yourself or let the user do it who made the changes. Once the changes have been applied, synchronize your Activity Console and update your master model package with the latest changes. After that you can make your own changes. |
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An example of a collaboration conflict message is shown below. The message may appear if you are working in a project and changes made in its master model package have not been updated to the project. These changes in the master model package may have been made by you or by another user. SolutionApply the changes made in the master model package to the project by updating your project with contributions from the master model package. Once updated, you can make your changes. |
Activity Console
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The Activity Console synchronizes the activities every five minutes. The activities will therefore appear in the Activity Console within a few minutes. SolutionSynchronize the Activity Console manually.
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If the Activity Console cannot synchronize a certain storage place, it will post an activity with the reason. The reason for this could be a network failure, authentication failure, license failure, or another, unknown reason. An authentication failure could be caused by a failing automatic login. SolutionCheck the next problem on this page for more information, or consult your application administrator for this. As soon as synchronization succeeds again, the Activity Console will post an activity telling so. |
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Your password for authentication with the Team Server is not stored by Enterprise Studio or the Activity Console. Instead, the Activity Console stores cookies received by the Team Server. These cookies stay valid for two weeks. Every time the Activity Console authenticates with these cookies, it will receive new cookies, which are valid for another two weeks again. However it is possible that the cookies expire. If that is the case, you get the message in the Activity Console saying that it could not sign in to the Team Server. Solution
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Team Server
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Adding new users and inviting users in the Team Server is bound to the number of seats registered in your software license. If the number of seats of your software license is exceeded when adding new users or inviting users, an error message appears on your screen. SolutionReduce the number of active users by removing the Designer or Lead Designer role from users. Make sure that these users have committed their work on model packages and projects they have been working on before you remove their role; by removing the role these users' invitations to model packages and projects will automatically be revoked, and any uncommitted work will be lost. If you are not able to reduce the number of users, it is also possible to expand your software license with additional seats. You can contact BiZZdesign Sales for this. For more information about your license seats, you can view the license settings in the Team Server (only available on a locally installed Team Server). You need the System Administrator role to view this page. |
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